Returns and refunds

All sales are final.

CND does not accept returns or exchanges for change of mind, sizing issues, or any other reason unrelated to a damaged or incorrect item.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery and include your order number along with clear photos of the issue.

If your claim is approved, we may offer a replacement or refund depending on the situation and product availability.

Refunds are only issued for approved claims involving damaged, defective, or incorrect items. Original shipping charges are non-refundable unless the error was made by CND.

Items that show signs of wear, washing, alteration, misuse, or damage after delivery are not eligible for a refund or replacement.